About Southern Tire Mart at Pilot
Southern Tire Mart at Pilot Flying J is a tire service company that caters to professional drivers and fleets. They offer a variety of services including tire care, preventive maintenance, and roadside assistance. The business carries well-known tire brands such as Michelin, BF Goodrich, Bridgestone, Yokohama, and Zenna. Customers have praised the fast service they receive at Southern Tire Mart. Many have highlighted the helpful and friendly staff, noting that they were treated with courtesy and respect. Customers have appreciated the clean waiting area and the efficient handling of their tire issues, even late at night. Several have mentioned that Southern Tire Mart was able to resolve their tire problems quickly, often within an hour, which was a great relief when experiencing a tire blowout or other urgent situation.
We had an issue with one of our trucks due to a failed air dryer while we were at STM at Pilot in Texarkana, AR. From the moment we arrived, the team was professional and helpful.
Dakota took great care of us, quickly diagnosed the problem, and made sure the repair was done properly and in a timely manner. Communication throughout the process was excellent — we were kept informed every step of the way, which is something truck drivers truly appreciate.
The quality of service and customer care here really stood out. Thanks to their team, we were able to get back on the road without unnecessary delays.
I would definitely recommend STM at Pilot Texarkana...read full review
Absolutely a great experience. Had an Oversize Load that luckily fit into their bay as there was no where safe to drop trailer onsite. Brake Chamber on tractor was leaking and they replaced it. I can't say enough about the manager and the staff. They were all extremely helpful, experienced and fun to deal with. Side note, I'm the dumb guy that left his wallet behind and the manager was quick to call me and meet me 2 miles up the road (as he knew I was on a permitted route) and hand deliver it to me. These guys are a great crew. If you have a bad experience..... it's because YOU are the problem. Cheers boys. I'll be there next time I'm in the area and have any...read full review
Michelle, Dakota and Hunter are very professional, courteous and knowledgeable about fixing the trucks, they got me in and out in and out of standing time. I highly recommend this place