About Tommy's Express® Car Wash
Tommy's Express Car Wash is a world-class establishment dedicated to enriching lives and serving communities. They pride themselves on efficient and eco-friendly car washes, offering a range of wash options from the "super" to the "ultimate." Customers can enjoy free vacuums and mat washers with their wash. The TommyClub® Unlimited and PayPerWash memberships are available through their user-friendly app. Customers consistently praise the friendly and helpful staff, who go above and beyond to ensure a positive experience. Reviews highlight the quick service and the high quality of the wash, particularly for the price. The team at Tommy's Express is committed to resolving any issues promptly and efficiently, often exceeding customer expectations. One customer shared a story about a license plate issue being quickly and kindly resolved, even receiving a free detail kit as a gesture of goodwill. This commitment to exceptional customer service, combined with the great car wash, has earned Tommy's Express glowing reviews and a reputation as a top-tier car wash experience.
I am fairly new to Arkansas having moved here 18 months ago. I was nicely surprised when I recently used Tommy's Car Wash in Springdale. It was so easy for me to see what I'm doing and to pull into the glass tunnel because it's so open and there was no track system to navigate! At other car washes I worry if I'm going to damage something trying to fit the tire into the track. The management at Tommy's is eager to ensure that I not only have a clean car but also a positive experience. They help so many non-profits that it's a pleasure promoting this business. I recommend Tommy's to everyone!
Took the vehicle there to get it washed. We recently had bad winter weather here and the car was absolutely disgusting. Paid for the "super" wash which is not the cheapest nor the most expensive option. Then went straight to Lowe's just a couple of blocks away. After coming out of the store I noticed so much grime was still on my hood. I went back to Tommy's Express and explained the situation. They offered me a free wash no questions asked. It is possible that if I had paid for the "ultimate" I wouldn't have had this issue. Thanks Tommy's Express.
I have used this car wash for several years now. Each time I’m there I feel important, valued, seen and taken care of. Their prices are eminently fair especially for the quality of the wash you get and even a better deal when you do the monthly. But today I was going through wash and the last time I went through/renewed my membership, I forgot that I had a new license plate (new state) on my vehicle. So, when I went through the App lane it didn’t scan my lp as active (my bad). So, a gentleman came out and told me to come over to the window and they would resolve it for me. So, i went to the window and different gentleman let me go through and told me I could change...read full review