About AOK/Springdale RV
AOK/Springdale RV, a family-owned RV center serving NW Arkansas since 1983, offers sales, parts, service, propane, and mobile service. They are the oldest RV repair center in NW Arkansas. Customer service is a top priority, with everyone receiving the same service they would expect. The atmosphere is family-friendly, ready to assist with all RV and camping needs. Customers have experienced great service from professional technicians who know their way around RVs. Work is described as good, and prices are reasonable. One customer needed a specific part for their RV on short notice, and despite initial difficulties, a technician provided an exact replacement free of charge, demonstrating exceptional customer service and going above and beyond to resolve the issue and get the customer back on the road. Another customer reported a great experience with a camper purchase, where staff were professional and went above and beyond to ensure they understood everything about the camper and had all necessary items before leaving.
Great service. I needed an RV technician to work on my unit and Jeff was very professional and he really knows his way around RVs. I would hire him again when I need his help. Work was good and prices were reasonable.
I needed a wet bolt that had broken on our Jayco rv. This happened late Saturday while greasing the suspension and we were leaving out on Wednesday morning. Had problems with 3 wet bolts taking grease so had the lift the rv taking weight off the bolts and loosening them. All went well till the last one breaking while retaining. So on Monday no one had one that I called until I talked with Jeff. He said he has some used one that he had just tossed and I could have to get me going. So went there and Jeff handed me two used one but they were a little long but I told him could make them work. He then ask to see my old one and took it and told me to hold on a minute. A minute...read full review
We had a great experience and they helped a whole lot with the camper purchase. Ronnie and his wife were very professional but also went above and beyond to make sure we knew everything and how to work it. Ronnie also made sure that we had everything correct and was good to go before we left with the camper.