Mar 2023
I travel full-time in my converted 7.3L 1996 E-350 van, and believe me when I say it's been next to impossible to find a decent diesel mechanic, or at the very least someone that would take the time to even look at my older van and not just dismiss me. I've had a problem with the van stalling on me and having a rough idle and couldn't figure out for the life of me what was causing it. When travelling through the area, I stopped in at Harlow's and Gabe came out and checked it out same day. We weren't able to get it sorted out that day, so I slept in the parking lot that night and Gabe got to work again right when the shop opened the next morning. He determined it was an electrical issue and got to work on my rats next of wires under the hood. Not only did he fix the wire causing me the issues, he repaired every single wire, replaced the crumbling wire loom with all new tubing, and properly mounted the wiring harnesses to ensure they wouldn't shake around or start rubbing again. While doing all this work, Gabe even offered up his truck for me to go grab some food or get whatever I needed while stuck at the shop. I have never had a shop treat me as well as Harlow's did, let alone make fixing me up a top priority since I live out of the van. Since the repair, the van runs better than ever and even seems to be quieter inside the cabin. Could not recommend Harlow's more, as well as Gabe's expertise and knowledge. I would without a doubt drive up from Texas for them to work on my van if any issues ever arose again.
