About Northwest Medical Plaza at Pinnacle
Reviews for Northwest Medical Plaza at Pinnacle
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Northwest Medical Plaza at Pinnacle offers a relaxed and efficient atmosphere, with a friendly and helpful staff. Patients appreciate the cleanliness of the facility and the quality of care provided by various doctors and APRNs. Many have been visiting for years and have formed trusting relationships with the staff. While wait times can occasionally reach 30 minutes, especially for walk-ins, the staff remains courteous and welcoming. Patients value the fast response times for test results and the convenience of online access to their health information. Overall, the practice is well-regarded for routine checkups and urgent care needs.
All the pcp are really great at this location
My pcp ( personal favorite Kelly Thompson Davis) has went out of his way to go above and beyond to help me. Couldn’t ask for a better PCP
The front office is very helpful as well
Recently I was frustrated with my lab experience
But they are short handed and are doing their best. I should have used more patience but I am human and was not having the best day. The lab tech was very professional and apologized for the delays. I had to make another appointment to get my labs done. She was doing her best on her own. When I rescheduale, she apologized.
However, being in health I should have shown more grace...read full review
I would recommend this clinic , if you’re looking for a primary care physician, Dr. Pittman is amazing, good listener to all your concerns, his nurses are AMAZING!!!! Monica has the most kindest heart, we’re so lucky to have her as our nurse , I cannot explain with words how grateful we are, Melissa is very friendly , always with a smile on her face .
Let me first say I loved my doctor, Dr. Samuel. However, you never really know how a medical office will treat you till you have something serious come up. It was not Dr. Samuel but the woman who keeps tabs on their portal communications. Jennifer Lundien has been extremely rude with me on the phone. I wrote Dr. Samuel but I heard back from Jennifer that if I think I need treatment, I should just go sit in an ER somewhere! She told me I might have time to write all this "stuff" but they don't have time to read it. When scary test results arrived in my mailbox, Jennifer snapped at me that nobody would be looking at them since Dr. Samuel was gone. If this kind of disrespectful...read full review