About Bentonville Eye Care at Pinnacle
Bentonville Eye Care at Pinnacle offers a pleasant and professional experience for its patients. The office is described as nice and clean, with modern equipment. The staff is friendly and takes the time to address the patients' needs, even for those with special considerations like dementia. The doctors, such as Dr. Coats and Dr. Merwin, are knowledgeable and provide thorough eye exams, answering questions in an easy-to-understand manner. Patients express satisfaction with the overall visit, from the initial testing to the final prescription and eyewear selection. Many recommend Bentonville Eye Care at Pinnacle, noting it as a trustworthy and smooth optometry experience.
My twins have been patients of Dr Coats for years. My six month old now sees Dr. Coats as well. My children looks forward to their eye visits. They are very comfortable with Dr. Coats and staff. Dr. Coats is calm, patient and clearly comfortable with children. Somehow he remembers things my children have talked to him about over the years and he uses those topics to engage with my kiddos. We love our optometrist and his staff. Anytime we have had an emergency (trust me.. it’s happened) or an issue we were immediately taken care of. My family and I moved to Missouri 4 years ago, but we still come into Bentonville for our eye appointments, no way we are leaving our doctor!
Amazing personnel that go above and beyond at every visit!! Dr Merwin is Definitely the most thorough provider I've ever seen!