About FirstTrust Home Loans, Inc.
Reviews for FirstTrust Home Loans, Inc.
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 4PM
Saturday: ClosedSunday: Closed
FirstTrust Home Loans, Inc. is a highly regarded mortgage lender in Mena, Arkansas, known for its exceptional service and expertise. Roberta, the mortgage broker, is praised for her exceptional assistance, responsiveness, and ability to navigate complex situations, especially for self-employed business owners. Clients highlight her dedication, thorough explanations, and her efforts to ensure a smooth and timely loan process, with one client closing on their home just 20 days after signing the purchase agreement. Overall, FirstTrust Home Loans and Roberta are consistently described as the best mortgage lender in the area, providing an exceptional experience for their clients.
Paul Crouse and his loan team (Emily and Josclynn) helped my family make our dreams a reality. As first time home buyers, we were clueless and overwhelmed about the whole “home buying” process. We honestly were in disbelief when Paul emailed us with our pre-approval. From the moment, we got under contract, Paul and his team guided us and truly made us feel like we were apart of their family. We never felt like just a client. Any questions or concerns that I raised, if they didn’t have an answer they got one back to me in a quick and timely manner. Everything is done electronically but I still was able to pick up the phone and call them at any time. I want to say thank you to this team of professionals from the bottom of my heart. I genuinely believe they went above and beyond the call of duty! We will recommend this team to anyone, any day! And if we are ever in a position that involves us relocating, they will be our first call. - thank you so much From The Richardsons