Gross Funeral Home & Cremation Centre is a well-regarded funeral service provider. The facility and grounds are described as beautiful, and the staff is consistently praised for their sincerity, professionalism, and comforting presence. The funeral director, Candice, is noted for her attention to detail and ability to handle arrangements with minimal stress. Customers have been satisfied with the competitive pricing and efficient, discreet service, particularly for direct cremations.
The funeral home has received positive reviews, with customers praising the staff for their kindness, helpfulness, and professionalism. Customers have appreciated the lack of pressure to buy more or spend more than they wanted, and the staff's willingness to accommodate their specific needs, such as a simple basic cremation. Additionally, the funeral home has been recognized for its responsiveness, with one customer expressing gratitude for the staff for their quick action and flexibility in accommodating a last-minute cremation request.
Customers have found the staff, including Robyn Hoover, to be very helpful and easy to talk to, guiding them through the entire process of prearrangement. They have also been praised for their assistance with the cremation process and helping to arrange a proper military funeral for a friend with no family.
During a difficult situation, the people at Gross Funeral Home were very kind, caring & helpful making the process as easy as possible.
They also helped me with issues that I was having with the death certificate that was no fault on their part.
Justin and his staff treated me and my family with the utmost care and respect. Justin was involved in every part of the process from funeral planning all the way to burial. He treated my wife with great dignity and respect and I would highly recommend Gross Funeral Home to anyone.
An experience that I truly did not want to have to do at this time in my life. With that said, Could not have asked for kinder and more helpful person. Regrete now, not doing this sooner. The whole experience was very respectful and comfortable. They took such a load off my mind and one less thing to do when things change with my life.
120 Wrights St, Hot Springs, AR 71913
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