About Ulta Beauty
Ulta Beauty offers a personalized shopping and spa experience that makes every visit special. Visitors often mention the friendly and knowledgeable staff, like managers and associates, who go out of their way to assist with product selection and provide helpful recommendations. Customers appreciate the attentive service, whether they are repurchasing essentials or visiting for hair appointments. The team is recognized for their professionalism, patience, and willingness to explain products, making the shopping experience enjoyable and stress-free. The location is known for its welcoming atmosphere, with staff members like Serenity and others creating a feeling of being invited and cared for. Customers frequently highlight the quality of services, including hair highlighting, and the overall friendly environment that keeps them returning.
Booked a haircut super last minute and got the pleasure of meeting Lakenda who did an INCREDIBLE job. My hair feels and looks super healthy, and she did an amazing cut on my face framing pieces!
UPDATE Dec. 2025:
I placed an online delivery order for perfume (pics below) and wanted to share my experience regarding ordering and upon contacting customer service. My order of perfume was well-packed and shipped quickly! (See pics.) I called regarding a very small ($1.xx) difference of purchase price on receipt and amount debited from my account. The rep was helpful and polite, answering my question. I had suspected a sales tax issue (they list possible differences due to regional sales tax rates) but I called to double check. I am confident in ordering from Ulta again because my experience was excellent.
In-store shopping: Go in the morning right...read full review
Went in there and everyone was super sweet and kind! Got my makeup done and it was amazing, I also bought some products which there was a great discount. This is a great store to shop at for makeup, skincare, and perfumes they also do brows!!