About Smith Family Funeral Homes Conway Chapel
Griffin Leggett Conway Funeral Home offers a mixed experience based on customer reviews. Many have praised the professionalism and nice facilities, noting that their services were more affordable than expected. The staff efficiently handled technology needs, such as creating a slideshow from photos and music provided by families. However, there were significant concerns about service inconsistencies, particularly with one staff member at the Conway office, which led to delays and a lack of communication regarding necessary paperwork. In contrast, another staff member from the NLR office received high praise for her quick and compassionate assistance. Overall, while some clients have had positive experiences, others have expressed disappointment, impacting their willingness to use the funeral home in the future.
I went to the senior center in Conway to day I met Mr Smith today I had a chat with him he talk to the seniors today he talk to seniors about the services he had he explain to the seniors if we need any of his services he had he would be happy to help them he surprise the seniors he decide to play games he put on a show that bless every one he show so much love to the seniors he talk and told the seniors some awesome things it was so much fun he took his time he spent lots of time he stayed until we finish what we was doing he bought some worker with them they also help the seniors one thing I like like about him he had a awesome smile he went over the top thanks for...read full review
I’m not even sure where to begin other than to say that Amanda at Smith Family Funeral Home was our angel. I felt like I was working with my own sister in planning the services for our son. She was much more than just a funeral Director for us, she was our light and our strength. Also, every detail was perfectly executed. Thank you for honoring our Colton. Our family will be forever deeply thankful for all of our days.
We’ve had two experiences with Smith Family Funeral Homes and both of those have been fabulous. Peyton in Conway went above and beyond to make our experience as positive as possible given the loss we had experienced. She was compassionate, detailed, and extremely helpful. Similarly, Kathie from the Aftercare Services was fantastic in helping us think through all of the actions and notifications that needed to take place and also took many of those notifications in herself.