The facility is always clean and the staff is friendly. I enjoy using their drop-off service for my comforters and such too big for my own washing machine.
About Big Ben Cleaners & Sugar Creek Laundry
Big Ben Cleaners & Sugar Creek Laundry is a locally-owned business focused on serving its community. With an emphasis on customer needs, it has become a known name in its industry. Reviewers have highlighted the cleanliness of the establishment and the friendly service. One customer appreciated the free assistance with starting the dryer during an emergency. However, some customers have reported issues with the machines, including problems with dryers and washers that did not function properly, leading to lost money. While the mini pantry allows customers to leave or take food and paper goods, there are concerns about the lack of air conditioning and the cleanliness of the space. Additionally, the pricing for larger washers, such as the $12 large washer, has been noted as high, with various prices for different types of loads causing confusion. Despite these issues, Big Ben Cleaners & Sugar Creek Laundry remains a convenient option for laundry and dry cleaning needs, especially since it is open on holidays like Easter Sunday.
Reviews
The place is not the Ritz, but let's be honest, you are doing laundry not looking for a five star resort. I personally like it. The prices are very fair and you pay more if you want more. Prices for small washers start at $3.50 for a no frills cold wash (my go-to). Dryers start at $1.50.
The one thing I would suggest is to tell the customers to leave the washer doors open when done washing. All of them are closed so they can smell very quickly. Washers need to air out. They do have non-coin machines, but they are around $12.00 a wash. The coin machines have always worked for me so I just go with the old fashioned quarters.
This place is definitely worth it if you are… read full review
Amazing service!! In town biking for a few days and was planning on doing a load of laundry. Found out they had wash and fold service for about $2.50 a pound. Was able to drop off a load, go bike, come back in the afternoon to have all my laundry done and folded for $15. I can’t believe it. Tommi was fantastic. Highly recommend!!
Photos

Hours
Good to know
- accepts credit cards
- private lot parking
- free wi-fi
- bike parking
Location
1029 Northwest 11th Street, Bentonville, AR 72712
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