Robert was absolutely wonderful. He was actually servicing a neighbors unit when I popped over with questions about why my units heat would not function. He came over immediately after and took care of it for me when my own h/a guy had been ignoring me for 2 days. Gained a new client. 10/10 recommend.
About RKL Heating & Cooling, Inc.
RKL Heating & Cooling, Inc. is a family owned, local company in Benton, AR, offering a variety of services including Air Conditioning Service, Heating Contractor, and AC Installation. Customers are very pleased with the great level of service provided. The team is absolutely wonderful, kind, and very helpful. They are quick to come out and fix air conditioners, with a very quick turnaround for weekend service. The pricing is VERY reasonable, and they do not charge for more than what needed to be done. Service technicians are friendly, knowledgeable, and professional, explaining what they are doing and going over the details of everything. They go above and beyond to ensure units are in tip top shape. One customer called on a Saturday afternoon and received a call back within 10 minutes, with a technician arriving about 2 hours later to diagnose the problem immediately. Another technician worked in 100-degree heat to fix an a/c, getting a part from a co-worker and installing it in less than 30 minutes. Customers appreciate the great customer service, which is rare to find, and will always use RKL in the future. They would rather use them than the bigger companies.
Reviews
After having Middleton try to charge us $3,000+ for a new circuit board, we called RKL for a second opinion. Turns out, the true culprit was the blower, and that was $380. RKL were very kind, followed through, and sympathetic with our system going out on a holiday weekend. We HIGHLY recommend them. Thanks for saving the day!
RKL is the best, we would recommend them above all others,it was one of the hottest days yet & of course our unit bit the dust! they came out quoted us a price, the next day we had air. I'm so grateful they did not get angry or act irritable with me when I called them back 3 times to help me with concerns I had,they responded each time with patience plus took care of my concerns.Thanks RKL for serving people with integrity,respect & patience! My unit works great !
Photos
Hours
Monday 6AM - 7PM
Tuesday 6AM - 7PM
Wednesday 6AM - 7PM
Thursday 6AM - 7PM
Friday 6AM - 7PM
Saturday 6AM - 7PM
Sunday 6AM - 7PM
Location
3877 Scott Salem Road, Benton, AR 72019
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