Kim Nails receives mixed reviews from its long-term and new customers. Many clients have been coming for years and praise specific technicians for amazing, perfect work. Reviews highlight kind, professional, and courteous staff who provide excellent pedicures, foot massages, and thin acrylic nails done perfectly. The environment is described as peaceful.
However, experiences can vary greatly depending on the technician. Several reviews report negative experiences with some staff being too rough, working extremely too fast, and not listening to client requests about water temperature or chair controls. The eyebrow waxing service is specifically noted as problematic, with one customer reporting a bad experience that left them in tears after their eyebrows were gapped up. The advice from customers is to find and request a specific, skilled technician for the best results, as the quality of service is not consistent across all staff members.
I was very pleased with my pedicure. The texting seem to take his time and he did a good job. I prepared to leave a nice tip and everything, but my $45 pedicure turned into a $60+ dollar charge at check out. I’m not sure if it was a gel polish or what. I should have asked at the time, but I just paid and left.
There is so much I could say I got my toes done they came out good but the man who was doing them was rough nd every time I asked if he can turn the water a bit cooler was bc it was boiling hot he just kept hittin my foot I wanted to use the chair remote but ever few mins he turned the remote back around nd turned it off ?Services: Foot massages
The man who done my toes, done them extremely too fast and he was so rough. Had a problem with the manicurist at the beginning. She was having a rough start, but it was better at the end.
623 Bear Creek Rd, Tuscaloosa, AL 35405
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