Reviews for Adept Auto Repair
Write a reviewHours
Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards free wi-fi
Ratings
Google: 4.8/5 Nextdoor: 7 ❤️Adept Auto Repair
29003 US-72, Madison
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Every time I go to Adept Auto I am always amazed at their friendliness and drive to help you. One time I went because my car wasn’t starting, but as soon as it got to the shop it started working. They said they would keep it for a few days to try and figure out why it wasn’t starting before, but they said they couldn’t find anything wrong and DIDN'T CHARGE ME for the inspection! The front desk staff is wonderful and I will definitely be using them for all of my car needs in the future!
The entire team was professional and friendly. I chose a comprehensive inspection since I was past my 100,000 mile checkup. They explained what needed to be done and I had option of yes or no to each line item before work was done. The waiting room was very clean and drinks/snacks provided if needed. They took care of my car and of me. Work was done in timely matter and final bill was as expected - no surprises. It has been several days and car drives great. I have a 2006 Honda civic.
We've taken our vehicles this Adept 3 times and have always had great service. I appreciate their online reservation system and receiving appointment reminders via text. Kenzie is the nicest and most patient customer service rep I've ever interfaced with. She's awesome. But lately they've been understaffed in the front office. Kenzie needs a nice raise as she seems to be doing double- or triple-duty.