Reviews for Jim Massey's Cleaners McQueen Crossing
Write a reviewHours
Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: 7AM - 6PM
Thursday: 7AM - 6PM
Friday: 7AM - 6PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards private lot parking offers military discount open to all
Ratings
Google: 4.2/5Jim Massey's Cleaners McQueen Crossing
561 McQueen Smith Rd S, Prattville
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Very courteous and pleasant. At my first visit, a nice lady provided a detail description of the services. It was a pleasure to walk in and get that kind of service from start to finish.
They do a great job with dry cleaning. However- I have never had a dry cleaner lose an item I take for cleaning. The last 2 times I’ve taken items to this cleaner, an item is missing at pick up. And both times it’s been my discovery that the item is missing- not theirs. I understand that accidents happen but twice in a row? They located the first item that was lost a week later. They told me to check back with them in a week to see if they can locate this latest missing item. My suggestion: for them to be more cautious in counting number of items dropped off and picked up. I dropped off 5 items for cleaning last week- the receipt they give you confirms the number...read full review
Just wanted to send a huge shout out to the team at Jim Massey's. They contacted me awhile back letting me know I still had clothes to pick up even after I moved back home after retiring from the military. I told them I would pay for any shipping charges they would incur if they would be willing to send it to me. Without hesitation, they shipped it to me for free. I appreciate the team and the professionalism they displayed at all times. Thank you!!