Twin Creeks Towing

Feb 2023

They towed my car after I had a wreck to there shop and then towed it to my house the total bill was 410.00 the state patrol officer said they did not charge for the weekend storage but they did it doesn't matter I got my car back and it's all that matters just curious why it was 310.00 to tow it maybe 4 miles and only 100.00 to haul it to Anniston ThanksService: Car towing

Jan 2022

Date of service Jan 03, 2022My serpentine belt fell off around 8:30 pm Jan 02 during our trip over to Birmingham, AL. I was able to make it to a shell gas station n the outskirts of Pell City.Allstate roadside assistance could only find one company in their list willing to tow us 3.2 miles to a local garage in Pell City. They wanted $499, $399 after my $100 insurance credit. It took them nearly 3 hours just to find that as an only option...I declined that insanity and we decided to stay in a powerless vehicle overnight wrapped in moving blankets. It was snowing and dropped to 31 degrees that night.I submitted another request to Allstate at 5:50 am for a tow request hoping it would be less money and faster during normal hours. 1.5 hours goes by and I receive another message saying due to labor shortages in the area they were having a hard time locating a towing company.We were on a deadline to pickup furniture and return to our home in Georgia. I figured I would take it upon myself to find a towing company.I did a simple online search for towing companies near me and up popped Twin Creeks Towing. I called and spoke to a man who said he could have a tow truck out to me in 30 minutes for $75. Sure enough the tow truck shows up in 35 minutes after a call from their driver giving me the eta.I couldn't find a garage to get me in that day for repair. The tow truck driver said he knew a fantastic garage a couple blocks away from where I was originally taking it and they could likely get me in due to how efficient they are. Sure enough Express Oil Change & Tire Engineers on Martin St said they could get me in that day.Our tow truck driver even dropped us off a block away at Enterprise rental since it was the direction he was heading. A fantastic experience with Twin Creeks, above and beyond customer care, inexpensive, and fast.I can't praise them enough for how much time and money they saved me having to stay another night to repair my Honda truck, meals, etc.I tipped our tow driver extremely well for all he did.

Sep 2021

Josh from Twin Creeks saved the day! My first five minutes ever in Alabama and I lock myself out of my rental car. He was super fast getting to me, saving my keys, and we had a good laugh. Thanks Josh!