I needed something other than a new water heater or HVAC system. I needed to bring my attic ventilation pipes from my furnace, water heater, and cooktop up to code. Jonathan came out to assess my needs and subsequently conferred with the company expert on ventilation and sheet metal work, Russell. Russell and his helper went to extraordinary lengths to work in a very tight space in my attic to replace the vent pipes from my furnace, water heater, and cooktop all the way out through the roof. Impressive work. Douglas is a rare gem among HVAC companies who offers service above and beyond others. Thank you, guys!
November 2025
Gas logs were professionally installed. I had ordered logs from a discount company and contacted Jeremy to do the installation. If I were getting logs again, I would consider getting a better set of logs than those I ordered. Cheap logs give off a smell that doesn't go away.
November 2025
Douglas Cooling and Heating is a top notch company. I have the Douglas Care Package, which provides a complete check-up of your HVAC system twice per year in the spring and fall. They always arrive on time for each appointment. Matt conducted the last two checks on our unit. He is very professional and knowledgeable. He is a great asset to your company.
I needed something other than a new water heater or HVAC system. I needed to bring my attic ventilation pipes from my furnace, water heater, and cooktop up to code. Jonathan came out to assess my needs and subsequently conferred with the company expert on ventilation and sheet metal work, Russell. Russell and his helper went to extraordinary lengths to work in a very tight space in my attic to replace the vent pipes from my furnace, water heater, and cooktop all the way out through the roof. Impressive work. Douglas is a rare gem among HVAC companies who offers service above and beyond others. Thank you, guys!
Gas logs were professionally installed. I had ordered logs from a discount company and contacted Jeremy to do the installation. If I were getting logs again, I would consider getting a better set of logs than those I ordered. Cheap logs give off a smell that doesn't go away.
Douglas Cooling and Heating is a top notch company. I have the Douglas Care Package, which provides a complete check-up of your HVAC system twice per year in the spring and fall. They always arrive on time for each appointment. Matt conducted the last two checks on our unit. He is very professional and knowledgeable. He is a great asset to your company.