Benjamin Franklin Plumbing® of Birmingham

Benjamin Franklin Plumbing® of Birmingham is known for its focus on customer satisfaction and high-quality plumbing services. Customers appreciate the professionalism and knowledge of their technicians, who arrive on time and quickly address plumbing problems. The plumbers come fully equipped with stocked vehicles, allowing them to resolve 90% of issues on the first visit. Reviewers highlight the clear communication and thorough evaluations provided, helping customers understand the work being done. Nic was especially praised for being knowledgeable and friendly, offering various solutions for hot water heater issues. The company’s team, including Eric Lovelady and Colby, is recognized for professional and courteous service, often identifying additional plumbing concerns without pressure to fix them immediately. Ryder was also noted for punctuality and clear explanations during service. Recent reviews show the plumbers do neat, clean work on various tasks, from fixing kitchen faucets to complex repairs. One customer appreciated the quick response when their usual company was unavailable, highlighting the company's reliability and friendly service. Bryson was commended for being personable, explaining costs in detail, and providing friendly service. With a strong emphasis on reliability and attention to detail, Benjamin Franklin Plumbing is highly recommended for plumbing repairs, installations, and maintenance.