The White Chapel-Greenwood Funeral Home & Greenwood Serenity Memorial Gardens provides friendly and accommodating service. The staff members, including Mrs. Sherri Taylor and Mrs. Nikki Ross, work hard to meet the needs of families during difficult times, offering options and explanations for every step. They are willing to make special arrangements, such as changing the order of services. Customers have noted that the staff is knowledgeable and professional, ensuring all details are handled well, including making sure the services run smoothly on the day. The helpful and responsive staff, along with the flexibility of the service, has received praise. Customers feel they can take their time to decide what, how, and when to proceed with the arrangements, and they appreciate the care shown during their time of sorrow. Everything done by the team at White Chapel-Greenwood is described as top notch, making families feel grateful for their choice.
Met with Connie today for a file review after purchasing a pot 3 yrs go and walked away with a better plan than before. She was very professional, friendly and explained everything in detail. Didn’t feel pressured at all. Thank you for your help.
The funeral director and staff were very helpful. He Made very good suggestions. We have used this facility on 6 occasions (unfortunately). While hiccups did occur the entire staff work diligently to correct them.
Their pricing seems about standard to other funeral homes. They also have a pricing sheet so the families can review the cost.
We appreciated that they were well organized and so willing to assist.
After a funeral there are several things they went out of their way to assist us with.
Thank you for all you do to assist.
I had an excellent experience with the prearrangement services. The staff was professional and extremely knowledgeable. Also, the entire process was quick and efficient, which I truly appreciated since I did not have much time available.
909 Lincoln Rd, Montgomery, AL 36109
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