JCPenney Salon

Apr 2025

I would NOT recommend Linda Crenshaw. I went in for a simple trim and left with the worst haircut I've ever had. It is unbelievable just how bad it is. My hair was in a blunt cut and really healthy. I just needed a simple trim. I told her I wanted to keep the shape that I already had. She BUTCHERED my hair. It looks like several haircuts on my head. I didn't even know that was possible. She layered my hair without my permission and the layers do not even connect. Looks horrible. And she cut off way too much hair. And then she said that she was shaping my hair. I was confused because it did not need shaping. It was in a blunt cut and only needed a small trim....read full review

Jul 2023

While the staff was nice, I left and just cried. Can I just start with I made an appointment online, with Ms. Linda based on reviews.When I showed for my appt, they placed me with a very sweet lady (I don’t want to hurt her name). I was told “they were too busy” but as I sat there for my 1.5hr scheduled appt (that took six hours), I only noticed that a daughter and her friend of one worker were being taken care of. I actually saw the one younger girl leave with the stylist, so again assuming it was her daughter.Additionally, I would rather have a stylist say “I’m not comfortable doing blonde” than to ruin my hair, and waste my time and money.I came in a warm...read full review

Jan 2022

I placed an order on Dec 10th and selected to have my item shipped to store for pickup. On December 14th it showed it was delivered to store. I went to pick it up and nobody could find it. For 3 days I could not get anyone to answer phone. I finally called corporate. I never received my item. So corporate refunded my money an reordered my sheets for me. Jan. 15th I still had not received them. I emailed asking for tracking number and they cancelled my order instead of giving me tracking number. I will NEVER SHOP HERE AGAIN.