Excellent service. We got a part replaced months ago and their tech Gus said to call him if we had issues. Well I just had questions about winterizing the pool and he took the time to educate me. I got more in 10 minutes talking with him than from a bunch of youtube videos. Outstanding customer service.
August 2025
Great experience! We wanted our pool made shallower. It was 10 feet deep in the deep end. They made it 4.5 feet in the deep end. Great communication. They quoted us the maximum price and then ended up using less dirt than was quoted so our final price ended up being less!! Appreciate there honesty! Jeff Gus and Danny all were great. After they brought in dirt they pressure washed our driveway. We love the way the new liner looks. 10/10 def recommend.
September 2024
Valley Pools has been a great support since installing our pool 12 years ago. They've always been helpful in any issues we've had plus they provide great customer service in the store.
Excellent service. We got a part replaced months ago and their tech Gus said to call him if we had issues. Well I just had questions about winterizing the pool and he took the time to educate me. I got more in 10 minutes talking with him than from a bunch of youtube videos. Outstanding customer service.
Great experience! We wanted our pool made shallower. It was 10 feet deep in the deep end. They made it 4.5 feet in the deep end. Great communication. They quoted us the maximum price and then ended up using less dirt than was quoted so our final price ended up being less!! Appreciate there honesty! Jeff Gus and Danny all were great. After they brought in dirt they pressure washed our driveway. We love the way the new liner looks. 10/10 def recommend.
Valley Pools has been a great support since installing our pool 12 years ago. They've always been helpful in any issues we've had plus they provide great customer service in the store.