About Top Nails & Spa
Reviews for Top Nails & Spa
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Monday: 9AM - 7PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: 9AM - 7PM
Saturday: 9AM - 7PM
Sunday: 11AM - 5PM
Top Nails & Spa is a local nail salon that reopened in May 2020 after a two-month closure due to the COVID-19 pandemic. The staff is praised for their kindness, professionalism, and talent, providing a wonderful customer experience. Customers highlight the technicians' attention to detail, ability to match desired nail designs, and the long-lasting quality of the services. The salon is considered the best in the Madison area, with customers highly recommending it to their friends and family. Customers have recently praised the salon's great service, cleanliness, and skilled technicians like Tom. One customer had an exceptional experience, with the staff taking the time to understand her needs and delivering a flawless manicure that has received many compliments. Another customer, however, experienced some issues with their artificial nails, but the staff was quick to address the problem and provide excellent customer service.
I recently visited Top Nails, and I can confidently say that these are the best nails I've ever had! At 34, I've been to my fair share of salons, but this experience truly went above and beyond.
From the moment I walked in, I was greeted with a warm welcome and a relaxing atmosphere. The staff took their time to understand exactly what I wanted, and their attention to detail was truly impressive. Each step of the process was executed with precision and care, making me feel pampered and valued.
Not only did they provide excellent service, but the quality of the nails is fantastic! The finish is smooth, and the colors are perfect—I've received so many compliments...read full review
UPDATE SEPTEMBER 30TH:
Superb customer service!! Returned to salon today to address issues. The staff was immediately willing to rectify the problems! Kim did a wonderful job! I appreciate you for the willingness to work with your customer! If I could give 10 ? I would!
Experienced a pedicure which was wonderful. I decided to get an artificial nail set. Originally I had a high review but today one of my nails just popped completely off. When I discovered that it was missing, I also looked at the others. I discovered I have many that are lifting right off closest to the nail bed. I've never experience this issue ever. I recieved service on September 21st. Today...read full review
Very good worker service. I took my girlfriend here, They took her right as she came in & she loves her nails. She got short acrylic, squared, French tips with 2 charm bows. & it was a total of 70$. Very good quality, & we’re both happy with the results! Definitely will be coming back!!
Cleanliness: Very clean! Very careful as well.