About North Alabama Sunrooms by Champion Home Remodeling
North Alabama Sunrooms by Champion Home Remodeling receives mixed reviews from customers. Many appreciate the fair pricing, especially when compared to competitors who charge more. Mr. Champion is noted for his friendly and professional approach, providing various options and accommodating requests, such as installing a doggy door at no extra cost. Customers were pleased with the quick turnaround time, with projects completed in about 3-4 weeks, unlike others who quoted longer timelines. The quality of work, including matching colors to existing trims, received positive feedback, and one customer highlighted exceptional customer service when a team member followed up to adjust a door without being asked. However, not all experiences were positive. One customer expressed frustration over delays and poor communication, stating that their project, which began in February 2021, was still incomplete over a year later. This reviewer described issues with the work quality, including damage to their property and lack of responsiveness from the company. They felt misled and dissatisfied with the overall service, leading them to advise against recommending the business. Overall, while some customers praise the quality and service of North Alabama Sunrooms, others have significant concerns regarding communication and project management.
Things have increased in cost so at first we thought pricing was high but came to realization it was definitely fair especially when others are trying to charge almost double. Mr. Champion came to our home gave us our options in a very friendly and professional manner. Gave us options and even said if we provided the dogey door they could install in within the kick plate at no additional costs. Gave us a window of 3-4 weeks compared to others who were saying 6+ weeks. Even got a color to match our trim that wasn't even on his examples. The very next week we got a call from Caleb and they came by to take a look at what they needed one a friday to ensure they had it all, they were out the next Wednesday and worked very hard. The patio looks great. 5 days later Caleb gave me a call saying he wanted to stop by and adjust the door a bit for me. I hadn't even asked for them to come by so this was a WOW moment for me. The solar screen is great and everything looks amazing. Will definitely refer this company especially due to customer service and quality. Thank you
Things have increased in cost so at first we thought pricing was high but came to realization it was definitely fair especially when others are trying to charge almost double.Mr. Champion came to our home gave us our options in a very friendly and professional manner. Gave us options and even said if we provided the dogey door they could install in within the kick plate at no additional costs. Gave us a window of 3-4 weeks compared to others who were saying 6+ weeks. Even got a color to match our trim that wasn't even on his examples.The very next week we got a call from Caleb and they came by to take a look at what they needed one a friday to ensure they had it all,...read full review
Things have increased in cost so at first we thought pricing was high but came to realization it was definitely fair especially when others are trying to charge almost double.Mr. Champion came to our home gave us our options in a very friendly and professional manner. Gave us options and even said if we provided the dogey door they could install in within the kick plate at no additional costs. Gave us a window of 3-4 weeks compared to others who were saying 6+ weeks. Even got a color to match our trim that wasn't even on his examples.The very next week we got a call from Caleb and they came by to take a look at what they needed one a friday to ensure they had it all,...read full review