Mar 2026
Super customer service today when I went in for a loan. Very professional when explaining how the loan works. Jaleesa Rivers is the best. Would highly recommend if you're looking for a loan company. 😀
About 1st Franklin Financial
1st Franklin Financial is a trusted financial institution that has been serving the southeast for over 80 years. They offer personal loans up to $15,000 with flexible terms to fit any budget, providing financial assistance when customers need it most. With over 300 offices across the region, they are conveniently located and dedicated to helping their neighbors. The company is praised for its exceptional customer service, particularly at the branch led by Lori, who is known for her caring, knowledgeable, and matter-of-fact approach. Customers consistently report positive experiences, appreciating 1st Franklin's genuine desire to help people improve their financial situations.
Reviews
Sep 2025
1st Franklin Financial went above and beyond to assist me. Not only did they make the process of getting the funds smooth and stress-free, but their customer service was absolutely amazing. They even stayed after hours to make sure everything was taken care of. That kind of dedication is rare, and I truly appreciate the effort and care they put into helping me. I would highly recommend 1st Franklin Financial to anyone looking for financial support and great customer service!
Jun 2024
Lori cares more for the people than she does the business. Has to be why she draws people to her branch. She actually cares! lol That's why you should use them because they genuinely want people to be better, to do better. Lori was "matter of fact" and inspired me to think before jumping.
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Hours
Monday 8:30AM - 5:30PM
Tuesday 8:30AM - 5:30PM
Wednesday 8:30AM - 1:30PM
Thursday 8:30AM - 5:30PM
Friday 8:30AM - 5:30PM
Saturday Closed
Sunday Closed
Location
4111 North College Avenue, Jackson, AL 36545
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