Firestone Complete Auto Care

Jun 2023

Have been a Firestone customer for 30 years and my parents have been Firestone customers even longer. I’ve always been very happy with the service and work requests on each of my cars. The technicians and service reps are very knowledgeable and friendly. The Greystone store is fantastic!!!Services: Electrical repair

May 2023

They let me know when anything needs changing/replacing according to my Ford Fusion Hybrid service manual. I had a BMW 550i previously and they did the same for it. I would recommend them to friends & family. Also can purchase a Lifetime Tire Alignment that more than pays for itself. They rotate my tires and align it every oil change now for no charge.

Apr 2023

I came in for break and rotor issues yesterday. I also needed motor mount replacement. My brakes and rotors were done the previous afternoon at 2:30 and I was told I could pick up the car in the evening after the mount came in and was installed. I said I'll just get it in the morning to give them time.I come in this morning at 7:30, and they said they're waiting on the mount to come in from another location. Ok, you should have told me that. Why am I having to sit here 2+ hours because of no communication? I was told it was going to be done last night. If it couldn't be done, I should've been informed. Now, I'm late for an appointment and I have frozen food that will...read full review