Benson's Appliance Center provides excellent customer service from the point of purchase to delivery and installation. The friendly and helpful staff, including the salesman Andy, ensure a seamless experience. The business promptly resolves any issues, as demonstrated by their quick response to a washer delivery for a rental condo on the same day of the order. Customers have been satisfied with Benson's products and services for over 15 years, praising the experienced delivery crew and the willingness to accommodate emergency situations. Benson's Appliance Center is highly recommended for its great products, competitive prices, and personalized service, which cannot be matched by big-box stores. The entire experience, from the first call to delivery, has been described as phenomenal by many customers.
Working with Benson's for the order of our Speed Queens was so easy. I tried to order for delivery online, and had some issues. I chatted with their AI chat bot and was called by a person within 10 minutes. Sean was great to chat with and we were able to setup the purchase and delivery very quickly and easily. Delivery was scheduled for the next day. Delivery went smoothly, they texted me about 45 mins before the delivery to give a heads up and they were right on time. They did a great job delivering amd installing and running a test cycle on both machines. That entire experience was top notch. 👌
May 2026
5.0★★★★★
Only speed queen dealer in the area. They came all the way out to Pensacola to deliver. Did all of the business over the phone. Delivery was excellent. Team was professional. Took the old washer and dryer, hooked up the new ones and made sure they worked. Communicated effectively all throughout the process.
May 2026
5.0★★★★★
In the past month I bought a matress, then a new washer. What great service from this family run local business. Would recommend them to everyone, especially since they service their appliances!
