Dec 2024
Clay and his team were very welcoming and patient! This was just our initial look at samples and there was no pressure to buy or upselling taking place, thank you for a pleasant experience.
Bay Flooring & Design Inc. offers a welcoming and patient experience, with a knowledgeable team that assists customers in finding the right products for their needs. The company provides quality installations, though some customers have reported issues with responsiveness and communication over the phone.
Clay and his team were very welcoming and patient! This was just our initial look at samples and there was no pressure to buy or upselling taking place, thank you for a pleasant experience.
Outstanding experience. Michael was instrumental in getting myself and my wife what we needed and what she wanted. His son did our installs and was social and comfortable for my family to be around.
I was so pleased with the selection and the quality of the products used in my home (carpet and vinyl plank). I gave 4 rather than 5 stars because the staff is knowledgeable and helpful once in the showroom, however customer service over the phone is nonexistent. Good luck ever getting a call back or update on installs.

17899 State Hwy 181, Fairhope, AL 36532
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