Flooring in Dothan

“Kayla and Mike were awesome to work with! Took care us and our floor needs! Go see them!“

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“I don’t usually make posts like this, but I wanted to share our recent experience and encourage everyone to shop local when you can.

We’ve been working on home renovations, including replacing our floors. Our contractor recommended we check out TC’s Direct Flooring, where we found beautiful options (including my dream floor), but ultimately chose a more affordable product from Lumber Liquidators during a sale.

After waiting two weeks for the flooring to arrive, we followed all the proper steps before installation. However, once our contractors began installing, they quickly discovered multiple defects—boards that wouldn’t lay flat, gaps, and manufacturing issues that made proper installation impossible.

When we contacted Lumber Liquidators, we were met with pushback and limited solutions. After long calls and back-and-forth, we were told our only immediate option was a 75% refund due to a 25% restocking fee, despite the issues. Their inspection later claimed the product met standards, leaving us stuck and out over $1,000 with no flooring in our home.

In the middle of this stressful situation, we returned to TC’s Direct Flooring. Mr. Todd went above and beyond—he sent us home with flooring to test in our home and worked with us to provide an incredible deal, simply out of kindness and a desire to help. He didn’t have to do any of that, but he did.

This experience reminded me that while big stores may seem cheaper upfront, the level of care, honesty, and service from local businesses is unmatched.

We’re incredibly grateful for TC’s Direct Flooring and will never shop anywhere else for flooring. If you’re considering new floors, save yourself the headache—shop local.“

“We selected hickory and have been very happy with the quality—even 6 years later! Highly recommend Howell!“

“Owner Mr Rainey is a awesome guy. Workers do a excellent job at doing flooring and I won't go anywhere else to get get my floors done. James Wright did our flooring and will ask for him again.“