Diagnostic and Medical Clinic | Daphne

Nov 2023

Dr. Saville's Nurse LITERALLY laughed at me! This act was Very rude and unprofessional. The proper action to take if the received information seemed falsified. Would be to SIMPLY VERIFY! . LAUGHING AT DISABLED PATIENT IN PAIN IS NOT what I expected from an Infirmary Health entity.VERY DISTASTEFUL! I can only speak for his nurse, my Physician is GREAT! I have no other Complaints, ALTHOUGH I tried reporting this incident and was ignored.

Apr 2023

The Diagnostic and Medical Center was given a simple task to provide me and my doctor with a specific blood test. The nurse who took my instructions failed to include the test in the order to the lab. When I got the results, the specific test was not included. Now, they refuse to refund my co-payment. I did not get the service that I requested, and I am forced to take them to small claims court to settle this. I am claiming zero stars!!!

Apr 2023

Leaving a one star because I can't leave no stars. Staff is extremely rude extremely unprofessional and apparently they don't know how to use a telephone to call the proper number. Nor can they tell time. They have shifted appointments around with less than 24 hours before the appointment. People have jobs they can't just keep taking days off. Extremely rude phone presence. Apparently the front desk lady is a lazy liar incapable of doing her job properly. Very uneducated and very rude.