About 5 Starr Plumbing Heating and Air
5 Starr Plumbing is a locally owned and operated company serving Baldwin County. They have experienced, licensed technicians who focus on providing professional and respectful customer service. The company offers competitive rates and guarantees its expert workmanship. Customers can expect upfront repair prices and estimates for major projects. The company is known for its quick response and problem-solving skills. Customers often report that technicians arrive within an hour of a call, especially in emergencies like hot water heater issues. The technicians are praised for their clear explanations and willingness to go the extra mile to ensure satisfaction. They have a strong track record of handling complex problems, even those involving city agencies, with persistence and dedication. Whether it's replacing a water heater or re-plumbing an entire house, 5 Starr Plumbing is reliable and efficient.
They lived up to their name. Follow up was good from the initial phone call on a Sunday. They called right away on Monday as requested. Came out right away. Garret and Hollis were professional, friendly and thorough. They methodically checked our drain lines to identify the problem and resolved it quickly. Cleaned up right away. Would use them again if we have other plumbing issues.
They are great to work with and they did a phenomenal Job. Very nice crew, obviously caring. I highly recommend this company
I was very pleased with 5 Star plumbing. I asked my neighbor who she used for plumbing issues after I realized I had a leak after receiving a high-water bill She said she had used 5 Star plumbing several times and would not call anybody else. I called they came out that afternoon the tech was Brighton. He was a super nice young man and was very through checking inside for any leaky toilets or faucets. After not finding any leaks inside he started checking outside and could not find the leak, he knew it had to be between the house and meter. He gave me the number for a company to call that could find the leak without digging up my whole yard. They came out the next...read full review