About Internal Medicine Specialists
Internal Medicine Specialists offers a positive patient experience, with receptionists who are described as personable and helpful. Nurses maintain a professional and polite demeanor. Doctors, including Dr. Kimbrell and Dr. Hilton, are considered confident, competent, and thorough. They take the time to understand patients' needs and provide detailed care plans. Feedback is welcomed, and patients appreciate the high quality of care. Many have noted the doctors' empathy and concern for their well-being, leading to smooth transitions between physicians. Patients find it helpful to receive printouts of discussions, making it easier for families to understand care plans and referrals to other specialists.
I love my doctor and rarely have to wait over 30 minutes. This last appointment I had to wait well over an hour. My time is important too. I think if the dr is running that far behind the front desk should give you the option to reschedule.