About Belk
Belk is a department store offering a wide range of products, including men's and women's clothes, shoes, beauty, fragrances, home décor, and kitchen appliances. They provide a convenient shopping experience with in-store, online, and in-app options. Belk features a variety of styles from popular designer brands like Calvin Klein, Vince Camuto, Ralph Lauren, and Coach. While some customers have reported maintenance issues, such as non-functional power doors and escalators, others have praised the store's helpful staff, including those in the fragrance and shoe departments. Belk is known for its holiday sales and deals, making it a great destination for Christmas shopping and gift-giving.
Visited the store on 11/25/25 to buy a perfume. The brunette associate who helped me was amazing. The stars are for her. I couldn't decide between 3 scents. I finally decided on a gift set but she was nice enough to give me 2 samples and asked me to return. I purchased le parfum by jimmy choo, and love it. When checking out another association helped me (#4502). I placed the samples inside each other and tucked the. under a ribbon on the gift box (the perfume and lotion came in) When i got home 1 was missing. I could not believe #4502 would take it but she did. What a shame to have such a great experience ruined over a sample.
Tara in the shoe department was amazing! It was the last minute Christmas rush so it was busy, but she made sure to help me with a smile. I appreciated her excellent customer service.
Typical Belks, but I’ve noticed that all Belks store aren’t as clean as they used to be. Random clothes on the floor/wrong racks, cramped areas to walk, and the carpet - oh my goodness- clean the carpet!