Brookstone Restoration is a full-service restoration company that helps property owners recover from disasters like water damage and fires. Their highly trained and IICRC certified staff can handle emergencies promptly. Clients praise Brookstone for their quick response times, professionalism, and thorough work.
The company’s agents are known for explaining the restoration process clearly and keeping customers informed throughout. Brookstone works closely with insurance companies to ensure a smooth process. Customers appreciate the expertise and attentiveness of the restoration teams, who address concerns and complete projects efficiently.
Many clients highlight the friendly and respectful nature of the staff, noting how they worked together to complete the job and regularly checked on their needs. Brookstone's commitment to customer satisfaction makes them a top choice for property restoration. The team's hard work and clear communication, especially from individuals like Garrett and Ross, have left customers feeling confident and grateful for their services.
Due to a storm that caused leakage and damage to the interior of our home, I called Brookstone Restoration. Cody. the project manager, came out immediately. He did an assessment of the damages. He quickly reported back the estimate cost of repairs.
Brookstone office staff, the workers, who did the repairs and the project manager Cody were very professional. When work began Cody was there to informs us of every detail that was to be done. He would often check back on the progress being made and when the job was completed, he asked if the work was satisfactory. We would highly recommend Brookstone to anyone that needs repairs or restoration. We were very impressed with the entire Brookstone group.
Jun 2026
5.0★★★★★
We had a water leak in our home and called Brookstone because we've heard so many good things. The crew responded immediately, were thorough, considerate and professional. The mitigation crew did a fantastic job and we are now in contact with the crew that's going to put us back together and they've been great as well. Highly recommended!!!
May 2026
5.0★★★★★
Ms Dorothyvis truly more than just a leader of her team. Shes inspires her workers and it shows through their hardworking. That’s not what is the game changer Ms Dorortthy and yes I call her Ms Dorothy. She treats her customers like they are her own family. This women has spent hours on the phone with me making sure I was happy, that I didn’t forget any of the little things that could’ve cost me moire money if forgottenn and lastly she’s been a shoulder for my family to Leann on and you can’t put a price on someone’s time. This women needs a raise and she needs to be the one you request if your ever in a situation where your family may need the services of… read full review
