About Henderson Sewing Machine Co.
Henderson Sewing Machine Co. is highly regarded for its excellent customer service and knowledgeable staff. Customers appreciate the friendly guidance in choosing the right machines, with staff like Allen and Bruce providing helpful advice and even giving beginner lessons on operation and maintenance. The company offers a wide range of industrial and sewing machines, including brands like Juki, Brother, and Yamato, making it easy to purchase the right equipment and parts. They are attentive to details, quickly resolving issues such as incorrect deliveries by shipping replacement parts free of charge. Customers have enjoyed a smooth experience over many years, highlighting the company's dedication to quality service and support.
I purchased an industrial Juki from these guys. I ordered during the holidays so I had the pleasure of dealing with a few different employees and was handed off based on their availability. Both Allen and Bruce were excellent to deal with. They steered me towards a much better machine that fit my needs. Being only an hour and a half away I was able to pickup my new machine in person. I got to hang around both Bruce and Joe who gave this beginner a crash course in how to operate and maintain my machine. I had a 10/10 experience and will be returning for all my equipment here. You just dont find great service like this anymore.Thanks!
Awesome to work with. They set up my machine and walked me through how to use it. The wrong stand was delivered and they went out of their way to ship me the right one free of charge. They have a customer for life.
Favorite Sewing Machine Company to Purchase From
We always communicated with an experienced personnel over the years and as well knowledgeable technicians when it comes to the sewing machine set-up, or submitting orders for the equipment parts. Our company had purchased Juki & Brother industrial Sergers, single needle machines, Yamato cover-stitch machines, Brother Bar – tack machine, Juki double needle/chain stitch and a buttonholing machine. Any tool purchases and their selections were processed easy with help of the Henderson’s representatives over the phone or via the email. I am familiar with Henderson Sewing Machine Company for about 13 years and wish...read full review