“A couple of weeks ago while on vacation, I went into the store hoping to get my glasses fixed. It was really important for me to have my glasses fixed because I have polycarbonate lenses that protect my one good eye. I was just hoping to get them fixed in a few days, but the lady Monica that helped us was able to switch out the frames on the spot. On top of that, she had went to the “returned frames” container and she fixed my glasses with new frames for free. We offered to get her a coffee or gift card, but she kindly refused. Her customer service was amazing and I was so happy that she could help me. Having those glasses to protect my eye while fishing on the Kenai River brought me peace and comfort. The frames that she gave me were nicer and more comfortable than the ones I walked in with. I try to make it to the Kenai River every summer and if I’m ever in need of optical care, I will go and see Monica at Vista Optical. Mahalo,“
“A couple of weeks ago while on vacation, I went into the store hoping to get my glasses fixed. It was really important for me to have my glasses fixed because I have polycarbonate lenses that protect my one good eye. I was just hoping to get them fixed in a few days, but the lady Monica that helped us was able to switch out the frames on the spot. On top of that, she had went to the “returned frames” container and she fixed my glasses with new frames for free. We offered to get her a coffee or gift card, but she kindly refused.
Her customer service was amazing and I was so happy that she could help me. Having those glasses to protect my eye while fishing on the Kenai River brought me peace and comfort. The frames that she gave me were nicer and more comfortable than the ones I walked in with.
I try to make it to the Kenai River every summer and if I’m ever in need of optical care, I will go and see Monica at Vista Optical. Mahalo,“