Tier 1 Veterinary Medical Center

Tier 1 Veterinary Medical Center is a highly regarded veterinary practice that has earned the trust and appreciation of its clients. The staff, led by the knowledgeable and honest Dr. Schmidt, consistently provide exceptional care and support to pet owners during both joyful and difficult times. Whether it's emergency surgery, cancer treatment, or end-of-life care, the team at Tier 1 goes above and beyond to ensure the well-being of their patients and the comfort of their clients. Clients have praised the kindness, consideration, and professionalism of the entire staff, who strive to make even the most challenging situations as positive and pleasant as possible. While many clients have had great experiences with the doctors and their techs, some have pointed out issues with the reception staff. For instance, one client mentioned a frustrating wait time and a lack of communication regarding their appointment. Although the care provided was appreciated, the reception experience left them feeling unacknowledged. Another client reported a misunderstanding during a phone call, which was later clarified by the owner, who was polite and understanding. Overall, while Tier 1 Veterinary Medical Center is known for its quality services and care, there is room for improvement in customer communication, especially during busy times.