Receptionists here are rude and unhelpful at the best of times - that’s when you even manage to get through to anyone. Phone lines are only open for short windows, and they might get to you at some point if it’s convenient. Doctors are fine, just really hard to access.
August 2025
I have to agree, love Dr. Macedo but the receptionist is beyond rude. Next time I will not hesitate to let her know that we are human beings on the other end of the phone. What a horrible representation of a community clinic that has been here in st. Albert for years.
April 2024
I've been going to this clinic 20+ years. They are all wonderful knowledgeable doctors. The receptionists have always been very patient and helpful with me getting me in to see my doctor. I have to go for monthly checkups and life happens, so sometimes I need to change the appointments around. I would highly recommend this clinic.
Receptionists here are rude and unhelpful at the best of times - that’s when you even manage to get through to anyone. Phone lines are only open for short windows, and they might get to you at some point if it’s convenient. Doctors are fine, just really hard to access.
I have to agree, love Dr. Macedo but the receptionist is beyond rude. Next time I will not hesitate to let her know that we are human beings on the other end of the phone. What a horrible representation of a community clinic that has been here in st. Albert for years.
I've been going to this clinic 20+ years. They are all wonderful knowledgeable doctors. The receptionists have always been very patient and helpful with me getting me in to see my doctor. I have to go for monthly checkups and life happens, so sometimes I need to change the appointments around. I would highly recommend this clinic.