Staff are amazing and almost everyone offered to help me this evening even though I knew what I needed and where it was! Found some great deals on stuff I needed for my patio and dining room renovations too. Can’t say enough good things about this location.
January 2024
I needed to get some items from the Lowe's in St. Albert. This is the third time that Dave has helped me within the passed year (I think he works in the flooring department?). I've been meaning to write a review to let his Superiors know that he has been extremely friendly, helpful, courteous, and above all he genuinely seemed to care. I would highly recommend him if anyone needs any training in dealing with customers. In an era where one usually gets "customer service" from am an apathetic employee at best, it was refreshing to served by someone whom made my experience at the hardware store enjoyable. Thank you Dave!
October 2023
5 stars for Arlene!!! We were trying to rent an insulation blower and buy insulation...the guy at the pro desk, Matt, gave us paperwork but didn't seem to know what to do and then took off and we never saw him again. Arlene came over to help out and even though it wasn't in her department, she made sure we got what we needed and saw it through!!! She was really helpful and if it hadn't been for her, we might still be there!!! Thanks again, Arlene!
Staff are amazing and almost everyone offered to help me this evening even though I knew what I needed and where it was! Found some great deals on stuff I needed for my patio and dining room renovations too. Can’t say enough good things about this location.
I needed to get some items from the Lowe's in St. Albert. This is the third time that Dave has helped me within the passed year (I think he works in the flooring department?). I've been meaning to write a review to let his Superiors know that he has been extremely friendly, helpful, courteous, and above all he genuinely seemed to care. I would highly recommend him if anyone needs any training in dealing with customers. In an era where one usually gets "customer service" from am an apathetic employee at best, it was refreshing to served by someone whom made my experience at the hardware store enjoyable. Thank you Dave!
5 stars for Arlene!!! We were trying to rent an insulation blower and buy insulation...the guy at the pro desk, Matt, gave us paperwork but didn't seem to know what to do and then took off and we never saw him again. Arlene came over to help out and even though it wasn't in her department, she made sure we got what we needed and saw it through!!! She was really helpful and if it hadn't been for her, we might still be there!!! Thanks again, Arlene!