About SEPHORA
Sephora is a welcoming beauty destination where individuality is celebrated. The store offers a wide range of popular brands, including FENTY BEAUTY, Drunk Elephant, and Tatcha, as well as affordable options from Sephora Collection. Customers have appreciated the helpfulness of staff members, such as Palwinder, who was very polite and assisted in matching shades and locating products. Many find the staff knowledgeable and patient, with some employees spending time helping them select the right products and giving useful tips. The store's online order pick-up options and same-day delivery are convenient for many shoppers. However, the store can get very crowded, and staff performance sometimes varies, with some customers feeling that service quality is inconsistent. Despite this, Sephora continues to be a popular spot for beauty shopping, especially because they always seem to have the items in stock, unlike other locations. Overall, Sephora aims to provide a positive shopping experience, though there is room for improvement in service consistency.
I was passing Sephora (Cross Iron Mills) today and popped in to find a concealer.
I do not usually wear a lot of makeup and, if I want to lighten the bags under my eyes, I usually just apply some Touche Eclat (I know, I know, it's not a concealer but it doesn't dry the skin under my eyes and it is light to apply - that is usually about as far as I am prepared to go.) However, next week I am going to a fancy black tie 'do' and I thought I ought to make a bit more of an effort.
Thank goodness for Taban - one of the resident make up artists. I told her exactly what I wanted (not too heavy, not too drying) and she spent some time with me helping me to select the right...read full review
I had a great experience at the location today. Employee named Palwinder is very helpful. She is so nice and polite. She helped in getting all my things from matching the shades to locating some other things as well. Palwinder thank you so much for your help.
That Sephora is always so packed. And I had someone helping me, but didn't get their name and when I got to the cashier and he asked whom helped me, I couldn't describe the person, without getting their pronouns wrong, I couldn't tell, whether it was a man or a woman, so I just said no one helped me. And that person lost the sale, but I'm sure the cashier put it on his name. It doesn't matter to me, who gets the commission. Well, it does, but I don't want to be guessing persons gender and insulting them, by getting the gender or pronouns wrong. Anyway, they had my stuff, the only Sephora that always has my stuff in stock. Other locations, are just a waste of my time.