Tom & Gerry's Service is highly recommended for their exceptional automotive service, demonstrating a pragmatic approach to repairs with a level of honesty and integrity. They take the time to explain problems and offer options, making customers feel in good hands. The team has consistently demonstrated remarkable commitment by providing efficient and accommodating service, even in urgent situations. They work hard to source reasonably priced used parts to make repairs cost effective. They are good with communication and complete work in a timely manner. Customers have experienced amazing service and staff, with integrity being the best word to describe this locally owned business. They stand behind their work and the quality of their service is the best experienced in a long time. They are honest, trustworthy, and straight forward with what is a necessity and what to be aware of down the road. They do not try to upsell. Tom & Gerry's Service is commendable for their dedication to providing excellent customer service and value.
Our family has been customers of Tom and Gerry's Automotive for many years, and their service has consistently been exceptional. Recently, they demonstrated their remarkable commitment once again when my daughter's car needed urgent repairs on short notice. The team at Tom and Gerry's was accommodating, honest, and impressively efficient.
The quality of their work was outstanding, ensuring her vehicle was safe for her journey back to Calgary. Their dedication to providing great value and excellent customer service truly sets them apart.
I recommend Tom and Gerry's for all vehicle needs. Their exceptional service, particularly in urgent situations, is highly commendable. A heartfelt thank you to the team for their hard work and ensuring my daughter's car was ready for the road in such a short timeframe!
Jan 2026
5.0★★★★★
If you are looking for an honest auto repair shop in Lethbridge, I highly recommend Tom & Gerry's on 9th Ave N. Kama made the booking process easy and kept me updated on my vehicle maintenance. Mike is an expert mechanic—he walked me through the diagnostics, showing me exactly which fixes were urgent and which ones could wait. It’s rare to find this level of transparency. They are definitely my go-to car guys!
