PetSmart is a large retailer specializing in pet supplies and services. Customers can find a wide variety of products for dogs, cats, fish, birds, reptiles, and small animals. The store offers online ordering with quick in-store pickup options. Some locations provide additional services like dog training, grooming, boarding, and pet daycare. The grooming service is praised for its professionalism and convenient online booking system. PetSmart is also known for its helpful customer service, going the extra mile to accommodate customers' needs. The store features a large aquatic section shared with a wall of birds, a corner for reptiles, and a column of hamsters and gerbils. There is also a wall of cats available for adoption near the front tills. Customers appreciate that PetSmart carries most of the products they need and that they can price match. The staff is knowledgeable and friendly, making it a pet-friendly place to treat the fur babies. The store is a popular spot for monthly nail grinding and grooming, with professional staff providing attentive and friendly service.
Husband and I went to buy a new fish tank and had some questions. Tasha was absolutely wonderful and helped us with everything we needed. She (and most staff I’ve dealt with) are incredibly friendly and knowledgeable. Definitely where we will be taking our business!!😊
The merchandising and organizing is not good at this location. Dog treats in the cat isle. I couldnt find dried chicken treats and your staff couldnt find them for 5 minutes. You need to do a better job. I have been in much better pet stores.
Come here often for aquarium related products. Ive always chose to come here rather petland because they have a bigger selection of products and pets.
I give 5 stars, although If I recommend or say one thing its that they need more staff to assist at times. Beside that the staff are very helpful with questions, etc.
3721 Mayor Magrath Dr S, Lethbridge, AB T1K 8A8
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