About West End Auto Repair
West End Auto Repair is a highly regarded auto shop known for its exceptional service and customer care. The shop has helped customers in urgent situations, such as fixing a malfunctioning window and addressing breakdowns during road trips. Their staff is described as kind-hearted, genuine, and hard-working, providing quick and effective solutions. Customers appreciate the detailed communication regarding repairs and reasonable pricing. The staff is noted for being honest and reliable, making it easy for customers to trust their recommendations. The owner, Moe, is recognized for being informative and supportive, ensuring customers understand their options and directing them to other resources when necessary. This dedication to service has made West End Auto Repair a favorite among locals and travelers alike. Recently, customers have praised the shop for its ability to accommodate urgent requests, such as pre-purchase inspections done on the spot, and for providing professional opinions on repair costs, proving their commitment to honesty and transparency.
We went to Edmonton for a week, and two days into our trip our blower motor on our heater started dying. We called two other mechanic shops in the area and none of them were able to help us before we drove home. We called West End Auto Repair and explained the situation, they were able to work around our crazy schedule and got us in two days later (they offered to get us in that day but we had meetings we couldn't reschedule). We had taken a video of the noise the Jeep was making, the mechanic listened to it for a second and said "That is your blower motor". They ordered the part and replaced it as soon as it arrived an hour later, even though they were closing. The staff was quick, efficient, and super friendly. Would highly recommend this mechanic shop!
they have the best customer service! drove me back to work on my break and gave me an awesome discount! would definitely recommend.