About Waterloo Ford
Reviews for Waterloo Ford
Write a reviewHours
Monday: 9AM - 8PM
Tuesday: 9AM - 8PM
Wednesday: 9AM - 8PM
Thursday: 9AM - 8PM
Friday: 9AM - 6PM
Saturday: 9AM - 6PM
Sunday: 11AM - 4PM
Tips
repair services has electronics recycling
Waterloo Ford is a trusted choice for automotive needs in Edmonton, with nearly 70 years of experience. The business prides itself on delivering excellent customer service, supported by a friendly and professional staff. Customers appreciate the efficient service and thorough care given to their vehicles, including complimentary cleaning inside and out. The staff is attentive and knowledgeable, answering questions clearly without pressuring customers into additional sales. For added convenience, Waterloo Ford offers a complimentary Uber service to help customers while their vehicles are serviced. Many customers recommend Waterloo Ford for its welcoming atmosphere and ease of purchasing, highlighting the exceptional support received throughout the buying process. The recently added reviews praise the seamless and easy purchase experience, with the sales team offering to deliver the vehicle to the customer. Customers highlight the good deals and finance options available, as well as the fast and supportive service. The salespeople are described as personable and knowledgeable, handling any vehicle deficiencies quickly prior to purchase. Overall, Waterloo Ford aims to earn customer trust for the long term through its exceptional service and support.
Friendly staff starting with Toby a fellow woman!
Ideen helped me out with a spare key plus spare tire! Dustin just called to say vehicle is ready. Excellent service & Chris extended invitation to purchase more vehicles.
I want to sincerely thank Nathan McElhatton for the excellent support and quick response when I urgently needed help with my F-150.
My truck suddenly had brake failure, and since I rely on it daily for work, it was a very stressful situation. Nathan stepped in immediately, handled everything professionally, and helped resolve the issue as quickly as possible. Thanks to him, I was able to get back on the road without unnecessary delays.
Overall, my experience with the dealership was very positive. Nathan was friendly, approachable, and genuinely cared about helping me. It’s rare to see this level of customer service, and I truly appreciate the support.
I’m...read full review
Bought a new corsair here. Paid to have it ceramic coated and they missed half the vehicle. On top of that tires wont hold proper air pressure. Told them about this and asked for price on vent visors. Got price of vent visors but nothing else. So if you want to spend money go here if you want or need anything else they dont care. Finally talked to management and they worked with me yo solve the problems and try yo figure ouy how to solve the problems so they don't happen to others alone the way. So I have to give them the 4 stars as they atleast want to try and solve the problems.