About The Blind Side Mfg
The Blind Side Mfg is a local business that has provided quality blinds and exceptional customer service to the community for years. Customers have praised the company's meticulous work and the informative guidance of their representative, AJ. Many have been satisfied with the blinds installed in their homes and have even referred friends to the business. However, some recent experiences have been less positive. Customers have reported difficulties in scheduling appointments for replacement or additional blinds, with AJ failing to show up as promised or respond to calls and messages. This lack of customer service has been disappointing, especially for those who had previously enjoyed a positive experience with the company. Overall, The Blind Side Mfg is a business that has a strong reputation for its products and initial customer service, but has faced some challenges in maintaining that level of service for all customers. Customers have expressed a desire for more transparency and communication when the company is unable to accommodate their needs.
We got our blinds installed by AJ and his team 5 years ago. We have had no issues with them, we’re super happy with their service and even referred many of our friends to them …..until recently. We needed one of our bedroom window blinds replaced. After multiple attempts to try and get AJ over to take measurements, it failed. We were told he would come by a few different times and it never happened. Calls and text messages went unanswered and commitments kept falling through. It’s sad for me to say but it seemed like 1 window just wasn’t worth his time. Little did he know we were looking for options for other blinds as well as we have a baby now and need more...read full review
We got our blinds installed by AJ and his team 5 years ago. We have had no issues with them, we’re super happy with their service and even referred many of our friends to them …..until recently. We needed one of our bedroom window blinds replaced. After multiple attempts to try and get AJ over to take measurements, it failed. We were told he would come by a few different times and it never happened. Calls and text messages went unanswered and commitments kept falling through. It’s sad for me to say but it seemed like 1 window just wasn’t worth his time. Little did he know we were looking for options for other blinds as well as we have a baby now and need more...read full review
Amazing product, amazing service, Aj has been veryInformative and really made this process painless. These guys are meticulous and take pride In the quality of their service and product. Reach out to Aj for all your projects you won’t be disappointed. Thanks for all your help,Mike Costa