About Star Mechanical Edmonton
Star Plumbing & Heating, serving the Edmonton area, is known for their plumbing and HVAC installation, repair, and replacement services. They have many years of experience addressing various plumbing issues and heating needs. Their mission is to provide fast, friendly, quality, and professional services. A customer praised the mechanical installations in their new house, which received compliments from another plumber. However, they had a less favorable experience when the same company returned for warranty issues. Despite initial issues, the technician, Bobby, was commended for his effort to cover up flaws and his detailed explanation of the HVAC system. Another customer appreciated John and Chad's service in identifying and replacing a faulty HRV system circuit board. The company received praise for their great service. A separate incident involved a furnace issue, where Robert from Star Mechanical resolved the problem. The customer appreciated Robert's professionalism and the improvements he made to the furnace's design, such as shortening the exhaust and adding insulation. The customer highly commended Robert for his excellent service.
It was past midnight on a Saturday night and my furnace would not turn on. The temperature in my house had dropped down to 15 degrees and after calling several other furnace repair companies that claimed to be 24 hours, Star Mechanical was the only company that answered the phone and sent me out a technician. Brandon drove all the way out to Spruce Grove and wouldn't give up until my furnace was repaired and working again. I'm extremely grateful for the service and will only use Star for any further plumbing or mechanical needs I might have.
Upon moving into our new built we found our beautiful kitchen sink scratched by one of the trades. Andrew of Star Plumbing was dispatched to replace our sink. I found Andrew to be very communicative, professional, respectful, and informative. Andrew shared bits and pieces of information about various issues one might experience in a new build and how a homeowner could respond. Thank-you for doing a thorough job ensuring that this time the sink was installed properly with a seal. I would highly recommend asking for Andrew for all your plumbing needs.