About Serenity Funeral Service - Head Office
Reviews for Serenity Funeral Service - Head Office
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Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: 12 - 5PM
Sunday: 12 - 5PM
Serenity Funeral Service is a not-for-profit funeral service provider serving Alberta. They offer a complete range of services, including funeral, burial, cremation, estate, and pre-planning. The staff at Serenity are described as professional, kind, and understanding, creating a supportive environment during difficult times. Clients have praised the team for their genuine care, helpfulness, and informative nature, as they clearly explain options and respect decisions. Serenity's commitment to personalized service is evident in their responsiveness, flexibility, and attentiveness to family needs. The reviews highlight the exceptional service provided by the team, particularly during the loss of a loved one. Clients have expressed gratitude for the compassionate, efficient, and caring support they received from the Serenity team, who went above and beyond to ensure a meaningful and smooth process.
Losing a loved one is never easy but I am very thankful that when it happens, Serenity Funeral Service is there to help. Our family and friends has always used Serenity when a relative passes away, and when my dear Mother passed away in late September, 2025, my experience with Kaitlyn and her Team at Serenity on 91st street, Edmonton was exceptional. From transport of body, to options of burial, to obtaining the necessary burial permits etc., to preparing forms for Federal Government to ensure CPP/OAS is cancelled and CPP death benefit obtained, to preparing Memorial Cards and slideshow for Celebration of Life Service, to arranging for timely delivery of flowers, and...read full review
Beautiful experience. That staff were so helpful caring and kind. So understanding with much grace and patience. Thank you for taking such good care of my husband and for helping me get through this.
Losing my dad suddenly and unexpectedly was one of the hardest things my family and I have ever faced. From the moment we contacted Serenity Funeral Home, they made a heartbreaking time more manageable. Their compassion, patience, and professionalism helped carry us through every step of the process.
Even when we encountered unexpected hurdles, the staff remained understanding and supportive. I’ll never forget breaking down on the phone with Jazlyn—she was so kind, patient, and comforting in that moment, and it meant more than words can express.
This morning, we laid my dad to rest. The service was beautiful—handled with the utmost care and respect. Every...read full review