Amazing service by Kim! Very helpful and knowledgeable. And when above and beyond. With fixing my frame. I've already bought two frames from here. Will be coming back for more!
About Second Specs
Second Specs offers an exceptional eyewear experience with affordable prices. Frame and single vision lenses start at only $88, while frame and progressive lenses begin at $186, ensuring high-quality prescription glasses. The store features onsite opticians who guarantee that each pair of glasses is correctly measured and adjusted for a perfect fit. They can even have single vision eyewear ready in as little as 30 minutes. For every pair of glasses sold, Second Specs donates one pair to someone in need through Canadian Vision Care. The staff are accommodating, friendly, and helpful, with many customers noting the professionalism and friendliness of team members like Lance. Customers have praised the fast service, with many expressing satisfaction with the quick turnaround time and the competitive pricing. One customer mentioned that their son received glasses within an hour, while another enjoyed a smooth experience getting replacement lenses. Overall, Second Specs is the smart choice for purchasing prescription glasses, thanks to its excellent service and commitment to customer satisfaction.
Reviews
The customer service here is great. I stopped by to look for a specific pair, or something similar and Kim went above and beyond to help me find a pair that suited my face. Not only that she also managed to put a hold on the specific pair I was looking for, to try on in person before committing to buying them. I would definitely recommend anyone who’s looking to buy a set of glasses to check this place out, they have something for everyone and the customer service especially Kim was very helpful, would shop here again!
My daughter and I had a wonderful experience at Second Specs! My daughter needed glasses quickly, and their one-hour service was amazing. Kim was absolutely fantastic—she was friendly, helpful, patient, and made the whole process so easy. She took the time to help me and my daughter find the right glasses and made sure everything was perfect.
We really appreciated the excellent customer service and how quickly her glasses were ready. I highly recommend Second Specs, especially if you’re looking for great service and fast turnaround. Thank you, Kim, for making our experience so pleasant!
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Hours
Good to know
- bike parking
Location
8882 170 Street Northwest Suite 2348, Edmonton, AB T5T 2E3
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