Poulin's Pest Control stands out for its exceptional customer service. The owner and their employee, Gwen, are praised for their honesty, integrity, and willingness to have real conversations with customers. The business has consistently delivered exemplary service over the years, making it a trusted choice for DIY projects and pest control needs. When faced with a hornet's nest in her backyard, a customer appreciated the prompt service and professionalism of the technician. Another customer valued the staff's non-pushy approach, even when recommending higher-quality products. Poulin's Pest Control is committed to providing thorough and educational services, taking the time to answer questions and address concerns without rushing customers. With a focus on quality and customer satisfaction, Poulin's Pest Control has established itself as a reliable and trustworthy business.
Highest commendations to the owner and his employee "GWEN" (LOVELY LADY WITH HONORABLE INTEGRITY AND HONESTY).I came across this store almost 15 years ago when I owned some homes. THEY ARE STILL (2023) CONSISTENTLY EXEMPLARY IN THEIR IN STORE CUSTOMER SERVICE.From outdoor sheds/ gardens to inside drain flies, Poulin's has whatever you need for DIY projects.This store stands out from midday of its competitors because of their customer service.They will tell you the truth - if you want to hear it! (i.e. if you or somebody else overseeing a property you own or rent should be fitting the bill).They take the time to remember (as in back in the day BEFORE society became so… read full review
Aug 2023
5.0★★★★★
I had a giant hornet’s nest in my backyard that needed to be removed. I called several pest control companies but so far Poulin’s was able to best in terms of availability and price. They sent someone over the next day and it was all taken care of. The person who came in was extremely professional and friendly. I had a great experience with this company.Service: Hornet & wasp extermination
Apr 2023
5.0★★★★★
I don't mind paying a little extra for quality products. Yes they are a little pricey however the staff was not pushing me to buy anything which is a plus.My friend who lives in an apartment building inherited bed bugs from some not so careful neighbors. Her suite was " sprayed " yesterday and as usual our slum owner hired a cheap incompetent outfit so as usual we are going to have to do most of the work and spray the stuff that they were supposed to but didn't. Anyways I digress sorry about that.Education is power and we spent almost an hour asking questions which they answered and we were never rushed.
