About Polar Bear Health & Water
Polar Bear Health & Water is a business located in downtown Toronto that offers a variety of unique items, including alternative health products, spiritual gear, and high-quality water filtration systems. The owner is knowledgeable and helpful, providing excellent customer service. However, some customers have noted that the customer service can be unusual, with instances of being scolded for purchasing the last of an item and being told not to touch potential purchases. Despite this, many customers continue to return to the store because they like the products and the overall experience. The Polar Bear Distiller, a product sold by the business, is known for its quality and durability. Some customers have had their distiller last for many years without service, and even after replacing the heater element, it continues to function well. The store also offers a good variety of items that are hard to find elsewhere, including high-quality incense.
The ladies here helped me find the exact parts for my very rare distiller, they were totally knowledgeable about my issue and went far beyond to help me get it back to its original state. Not only this, they printed out the manual for this rare distiller for me, i could not find this anywhere on the internet and believe you me, i searched. Then to top it off, work their advice and parts, i got it working. Polar bear Heath saved me 1000s of dollars and a ton of time.
Our families water journey...
Two years ago, I was using tap water and had forgotten a pot of water boiling. When I came back, it had been reduced to a putrid grey sludge with a sheen on top. My pot had white rings all down the side, and it was absolutely disgusting!
I knew immediately that something needed to be done for the well-being of my kids.
So we started with brita, it was mid. Then we upgraded to the zero water filter, and I really liked it for a while. We tested our tap water ppm at 175, the brita lowered it to about 75. And the zero was obviously zero ppm.
However, lately, when I boil the zero water, it smells fishy, so much mu son could smell...read full review
A good variety of items. However, it has the oddest customer service I have ever encountered. The old hidden Ehrlicks equestrian shop ( think Diagon Alley ) in downtown Toronto now moving to second place. This too seems hidden. The Polar Bear says water to me, not alternative health products and spiritual gear, but I digress.It's not usual to be making a purchase of several items and leave feeling scolded for buying 'the last one' of something that now will 'have to be replaced. Nor is it usual to be told you cant touch a potential purchase to see how it feels to hold in case you scratch it or get finger prints on it. Okay...scratched merchandice does have the potential...read full review