I have finally found the perfect company for all my HVAC needs. Responsive, honest and ethical, I cannot say enough good things about my service experience with Kyle Melnyk as a service technician
September 2025
We had Coal (apprentice) out to do maintenance on our furnace, which had stopped working, along with the AC, a couple of days before. It turned out that the blower motor and control board needed to be replaced. Matt (service manager) got us a quote that same evening and booked us in the next morning to have the work completed.
While Coal was working on the furnace, water started dripping from the ceiling in the furnace room, which I was convinced was related to the furnace or AC, despite Coal not thinking so. As we could not figure it out, Matt ended up coming out to investigate and it turned out that the leak was unrelated and due to a poorly closed... read full review
September 2025
Jordan was very professional and addressed all my questions with patience. He and the OTTO install team carefully installed the air conditioning unit, even though it wasn't an easy process, and tidied up after. The whole team were very respectful, thoughtful, and polite. I asked them to remove their boots and they faithfully did so even though they had to go in and out numerous times. The whole team was very personable, and professional, I'm delighted I hired them to install AC in our home. So far we are very pleased with the system, and we look forward to many years of comfortable summers.
I have finally found the perfect company for all my HVAC needs. Responsive, honest and ethical, I cannot say enough good things about my service experience with Kyle Melnyk as a service technician
We had Coal (apprentice) out to do maintenance on our furnace, which had stopped working, along with the AC, a couple of days before. It turned out that the blower motor and control board needed to be replaced. Matt (service manager) got us a quote that same evening and booked us in the next morning to have the work completed.
While Coal was working on the furnace, water started dripping from the ceiling in the furnace room, which I was convinced was related to the furnace or AC, despite Coal not thinking so. As we could not figure it out, Matt ended up coming out to investigate and it turned out that the leak was unrelated and due to a poorly closed... read full review
Jordan was very professional and addressed all my questions with patience. He and the OTTO install team carefully installed the air conditioning unit, even though it wasn't an easy process, and tidied up after. The whole team were very respectful, thoughtful, and polite. I asked them to remove their boots and they faithfully did so even though they had to go in and out numerous times. The whole team was very personable, and professional, I'm delighted I hired them to install AC in our home. So far we are very pleased with the system, and we look forward to many years of comfortable summers.